Payments

The following payment methods are accepted: Visa, MasterCard, Amex & Paypal.

If you have placed a successful order but did not receive a confirmation letter, please email us your name and order number at info@chateausthlm.com

 

Returns

Returns are accepted. Items must be returned unworn in original packaging and with original tags still attached.

Items without receipt can not be returned.

Returns must take place within 15 days after delivery.

We do not cover shipping for returns.

Unfortunately, duties, taxes and shipping charges are non-refundable.

 

sizing

Our sizes follow European standards.